FAQs

The minimum length of stay for our serviced accommodations is [X] nights. We have found that this duration allows guests to fully enjoy their stay and make the most of the amenities and services we provide.

Requesting a booking is easy! Simply head to the booking page for The Warwick or The Warren and follow the booking instructions. We accept payments via Stripe – you don’t need a Stripe account, you can just enter your credit/debit cards details. Once the booking request is sent, our team will accept the booking request and we shall send you a confirmation email along with our Terms and Conditions, Rental Agreement and Guestbook.

No, we do not require a security deposit. Instead, the full payment for your booking is taken upfront before your stay begins. This way, you can enjoy your stay without any additional charges or deposits to worry about.

Our check-in time is from [X] PM onwards, and check-out time is before [Y] AM. Upon arrival, one of our friendly staff members will meet you at the accommodation to provide keys, give you a quick tour, and answer any questions you may have.

We strive to be transparent with our pricing. No, there are no additional fees or charges beyond the rental price. All applicable fees, including taxes and service charges, are already included in the rental price. You can have peace of mind knowing that there won’t be any surprises or hidden costs during your stay.

There is on-street parking available in the surrounding area. Guests can park their vehicles in the designated parking spots nearby. Please note that availability may vary, and it is important to familiarize yourself with any parking regulations or restrictions in the area.

A detailed list of the amenities provided in the apartment can be found here on our homepage. We have made sure to include all the essential amenities to make your stay comfortable and enjoyable. From fully equipped kitchens to complimentary toiletries, you’ll find everything you need for a pleasant stay. If you have any specific questions about amenities, feel free to reach out to us, and we’ll be happy to assist you.

Yes, we have a set of house rules to ensure a pleasant stay for all guests. Some common rules include no smoking, no pets allowed, and maintaining a peaceful environment. More information can be found in both the Rental Agreement and Guestbook.

Yes, we have a cancellation policy in place. Cancellations made [X] days prior to the check-in date are eligible for a full refund. Cancellations made within [Y] days of the check-in date will incur a cancellation fee of [Z]%. Please refer to the Rental Agreement for more details.

Yes, housekeeping is included in the rental price. Our professional cleaning staff will clean the apartment before your arrival and after your departure. For longer stays, we also provide complimentary weekly or bi-weekly cleaning services to ensure a fresh and tidy accommodation during your stay.

Our accommodations are meant for residential purposes and to provide a peaceful and comfortable environment for all guests. Therefore, we have a strict no house party or event policy in place. Hosting parties or large gatherings is not permitted to ensure the safety, security, and well-being of all guests and to maintain a harmonious living environment. We kindly ask that you respect this policy and the experience of other guests during their stay. For more information, please refer to the Rental Agreement.